Ticket cancellation with Southwest flights is a simple process. You simply need to follow these easy steps as mentioned below-
Step 1- Fire up your browser and go to Southwest.com then click ‘Flight’ in the header and tap or click the ‘Manage Reservation’ tab.
Step 2- Enter your Confirmation Number, First name, and Last name of a Passenger with a reservation on the ‘Retrieve Air Reservation’ page to pull up your reservation details.
Step 3- You can then see your reservation on the “Your Reservation Details” page. Look for the Cancel link on the line which includes your Confirmation number. Then click the link to review your cancellation details.
Step 4- If you only have available non-refundable points, the option to Hold for future use can only be seen then. After that, click on the Cancel flight button to cancel the reservation for passengers as per your choice.
Step 5- If you have any refundable funds available, you will see the only option called "Refundable". You can then either request a refund or Hold for future use as a Travel Fund. Click on the "Cancel flight" option to cancel the reservation for passengers as per your wish.
The steps listed above will help you to easily cancel your flight. Once your cancellation is confirmed by Airlines, the refund amount will reflect in your account as a credit for later use. Further, refunds in credit cards may take up to two billing cycles to appear on the statement.